A service you can trust every time.
Based in the United States and Asia. Driven by technology.
No sign-ups or accounts
You can use Puffle only when you want to or need to, knowing that it'll take less than 20 seconds for you to get started. Forget about memorizing your username, password, account information, credit cards linked, etc.
All you need is a link to the item you want.
Cheaper and faster
Our low overhead (we have headquarters only in Los Angeles and Singapore, which is absolutely necessary to provide the best service we can offer) means that we can maximize value where it matters: for you!
Because we don't have to maintain as much space or staff, you get to benefit from the low overhead costs in the form of a faster and cheaper service.
Award-winning customer service
If you've got any questions, comments or concerns, our team is on standby 24/7 every day of the year ready to help you out. On most days, we will respond in less than 5 minutes. And yes, our customer support staff is so exceptional we've won awards for it!
With Puffle, our entire business is built for your peace of mind.
No membership fees
We don't enforce any membership/account fees, while many other services have monthly/yearly subscription fees. They want to lock you into paying when you don't need to use the service.
We'll never do that, because we don't think that's in the best interest of you -- our customers.
Reliable and trusted
With thousands of satisfied customers, your trust is the only thing we're counting on at Puffle. We're also trusted partners with FedEx, DHL, UPS, USPS, and SingPost... so you know you're in good hands!
Needless to say, if anything ever goes wrong, we will do everything we can to fix it. We're not happy unless you are.
artificial intelligence-driven efficiency
At the heart of Puffle's system is a machine-learning algorithm that, based on thousands of previous purchase, can accurately estimate the cheapest and fastest way to ship an item from one end of the world to another. Each purchase fine-tunes the algorithm, so it is even more efficient and accurate for the next purchase.
No minimum or maximum charges
Puffle's job is to let you shop with freedom, not try to make more money off of you. Unlike other services, you don't have to buy a certain amount of stuff to use our service... just buy what you want, and we'll handle the rest!
Once we've received your link, we run it against our proprietary algorithm, which estimates the shipping and handling costs based on thousands of previous orders. We'll tell you what that price is (the total price) upfront and we'll never change that price.
No more hidden fees or surprise charges. We would rather underestimate than overestimate the amount we're charging you.
optimized for speed and RELIABILITY
The moment you send us a link to the item you'd like to purchase, our system gets to work, finding not only the most efficient shipping and routing method, but also the fastest way we can get the item to your doorstep. We measure over 15 different criteria, to make sure the experience is magical for you.
We've streamlined every step for speed, so you can spend even more time doing what you love: shopping.